Contact & Support
The Aster Capitex support team handles account, payment, withdrawal, chart, and AI tool inquiries. Help is offered through official channels—without personalised investment counsel or profit assurances.
Reach out for assistance with your account and platform usage
Before contacting us, please have your account email, request type (registration, payment, technical), and any relevant screenshots ready. Clear information helps us resolve issues faster.
Priority is given to requests about ongoing operations or pending withdrawals. For your security, we will never ask for your complete password or 2FA codes via unsolicited emails.
If you haven’t registered yet, you can create an account in minutes on the registration page, then return here with any questions. Also consult the FAQ for details on fees, security, and markets offered.
Always include a concise subject line (e.g., "Pending Withdrawal", "2FA Access", "Fee Question"). Most inquiries receive a reply within a few hours; delays may occur during high volumes or payment checks, with updates provided as the status changes.
